Common CNC Machine Troubleshooting Errors: A Comprehensive Guide
In the world of computer numerical control (CNC) machines, troubleshooting errors is an essential task to ensure smooth and efficient production. With numerous complex components and intricate operations, CNC machines are prone to various issues that can halt production and cause significant losses. In this article, we will delve into various common CNC machine troubleshooting errors, their causes, and solutions, providing you with a comprehensive understanding of how to identify and address common problems.
Error 1: No Basic Screen Display After Power-Up
When the power is turned on, the screen displays no image, indicating a potential problem. This issue is often caused by:
- No surveillance light on the printed circuit board (PCB) number 03840
- Defective surveillance light on the PCB number 03840
- Faulty 03731 interface card on the operating panel or CRT
To resolve this issue, check the surveillance light on the PCB number 03840, ensure the 03731 interface card is functioning properly, and replace the CRT if necessary.
Error 2: CRT Display Chaos
When the CRT display is disorganized, it can be frustrating and lead to production downtime. Common causes include:
- Low battery voltage (lithium battery) and alarm number 711
- Disconnection of electric card or storage area, requiring a soft reset
- Faulty equipment on the electric card or memory card, necessitating a soft reset
To resolve this issue, check the battery voltage, ensure the storage area is connected, and perform a soft reset to erase the CNC internal program and reinstate it.
Error 3: Program Cannot be Started in Automatic Mode
Failing to start the program in automatic mode can cause significant delays and lost productivity. Common causes include:
- Alarm number 351, indicating the machine tool is returning to its reference point
- System is in automatic maintenance mode
- Disable start loop and check Q64.3 interface signal between PLC and NC
To resolve this issue, check the machine tool is in the correct position, ensure the system is not in maintenance mode, and adjust the start loop accordingly.
Error 4: Power Tree Movement Issues
When the power tree cannot move, it’s often due to:
- Incorrect operating method
- Abnormal signal transmission from PLC to NC
- Defective control card (e.g., 03350, 03325, 03315)
- Alarm number 22, indicating the position ring is not ready
- Defective measurement system
To resolve this issue, check the operating method, ensure the PLC is transmitting signals correctly, and replace the control card if necessary.
Error 5: Pin Issues
When the real speed of the pin exceeds the maximum speed of the selected equipment, an alarm number 225 is generated. This is often due to:
- Incorrect speed ring and parameter settings on the power drive unit
- Missing AC engine phase or damaged speed measurement element
To resolve this issue, adjust the speed ring and parameter settings, check for missing AC engine phase, and replace the speed measurement element if necessary.
Error 6: V·24 Serial Interface Alarm
When data is not transmitted or received within 20 seconds, an alarm is generated. Common causes include:
- External equipment failure
- Incorrect cable connection
- Faulty 03840 card
To resolve this issue, check the external equipment, ensure the cable connection is correct, and replace the 03840 card if necessary.
Error 7: Pin Alignment and Calibration Issues
When the pin is not aligned or calibrated correctly, it can cause errors. Common causes include:
- Incorrect pin position or orientation
- Faulty pin alignment sensor
- Defective pin alignment mechanism
To resolve this issue, check the pin position, ensure the alignment sensor is functioning correctly, and adjust or replace the pin alignment mechanism as necessary.
In conclusion, CNC machine troubleshooting requires a systematic approach to identify and address common errors. By understanding the causes and solutions to common problems, you can minimize downtime, reduce errors, and optimize production. By following the guidelines outlined in this article, you can prevent issues and ensure smooth operations in your CNC machine.
Remember:
- Regularly inspect and maintain your CNC machine to prevent errors
- Consult the user manual or manufacturer’s documentation for specific troubleshooting guidance
- Update software and firmware regularly to ensure compatibility and optimization
- Always follow proper safety protocols when working with CNC machines
By following these best practices, you can reduce errors, minimize downtime, and maximize productivity in your CNC machine.


















