How to Order CNC Machined Parts
A step-by-step guide for engineers and buyers who need to turn a 3D model into a machined part without a week of back-and-forth. Read it to judge what to send, what to specify, and when a quote is ready to release.

In this article
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Key takeaways
Prepare the file package so the first quote sticks
Most delays in ordering CNC machined parts start before the RFQ is sent. The shop receives a model with no tolerances, then a drawing arrives three emails later with different geometry. That forces a requote and costs a day. Build one folder first: a STEP or IGES model, a 2D PDF with revision block, and a short text note on function.
Export the model in the units you actually use and state it in the email. Mixed-unit files are a common source of wrong-scale parts. If the drawing says millimeters and the STEP is in inches, the first operation will scrap the blank.
Name the material and temper, not just the alloy family. 6061-T6 and 6061-O machine differently, and 17-4PH in the H900 condition behaves nothing like the annealed bar. If hardness matters for wear, say so on the drawing.
Finally, list any special treatment: anodizing color, heat treatment, plating, laser marking with minimum character height 1.5 mm. Each added process changes lead time and inspection points.
- 1STEP AP214 or IGESOne solid, no surfaces-only files, no hidden construction geometry.
- 22D PDF with revisionDatum scheme, GD&T, threads, and surface finish callouts.
- 3Function noteTwo lines on what the part does and which fit is critical.
- 4Quantity and target datePrototype, pilot, or production — the answer changes the process plan.
Set tolerances and surface finish you can actually inspect
A general tolerance block keeps the drawing readable. Something like ±0.1 mm on unmarked dimensions is standard for machined aluminum and steel, with tighter callouts only where a fit demands it. When every dimension is ±0.005 mm, the shop has to slow the machine, add setups, and inspect more, and the price reflects that.
Surface finish follows the same logic. Ra 3.2 μm is fine for brackets and covers. Ra 1.6 μm suits sealing faces and sliding contacts. Ra 0.8 μm or better usually means a finishing pass, a smaller stepover, or a secondary operation, so reserve it for the face that seals or wears.
Be careful with tolerances that depend on a datum you have not defined. If a hole pattern controls position but no datum is called out, the machinist picks one, and it may not match the assembly. Define the mating face or bore as the primary datum and build the rest from there.
Threads are another quiet trap. Call out the standard — M6 × 1, 1/4-20 UNC — and the thread depth or tap drill depth. A note like "thread M6" with no depth leaves the operator to guess, and deep tapped holes in stainless need a different cycle than in aluminum.
Run a DFM pass on the model before you order
Design for manufacturability is not a philosophy, it is a list of geometry checks. Look for internal corners with zero radius. A cutter leaves its own radius, so a square internal corner requires EDM or a file. Add a corner radius at least one third of the pocket depth for milling.
Check wall thickness against the material. Aluminum can hold a thin wall better than stainless or titanium. Walls under 1 mm in metal tend to deflect during milling and chatter during turning. If the design needs a thin web, expect the shop to use light passes and possibly a support fixture.
Look at hole depth. A standard twist drill reaches about four to five times its diameter reliably. A Ø3 mm hole 40 mm deep is a gun-drill job, not a routine one. Reduce the depth, drill from both ends, or accept a higher price.
Finally, check tool access. A deep pocket with a small entry limits the cutter shank, and a part with features on five sides may need multiple setups or a 5-axis machine. Both are fine, but they belong in the quote discussion, not in a surprise email after the first article is cut.
Read the quote before you release the order
A quote is a scope document. It should say which material, which finish, which tolerance, and which inspection are included. If the finish line says "as machined" and the drawing says anodized, the two do not match, and the shop will come back for a change order.
Lead time is another line worth reading carefully. A 3–5 day ship date usually assumes material in stock and no new fixturing. If the part needs a custom fixture or a special cutter, add time. Ask what the clock starts from: PO date, file approval, or material receipt.
For prototypes, ask what happens if the first article is out of tolerance. A good shop checks the critical dimension before shipping and contacts you rather than sending a part that will not fit. This is where a 100 percent inspection before shipment saves a week.
Finally, keep the paper trail. Quote number, PO number, revision, and inspection report belong in one thread. When a second order comes six months later, that thread is the fastest way to get the same part again.
Step by step: how to order CNC machined parts
- 11. Freeze the revisionLock the CAD revision and export a STEP file from that exact version. Write the revision letter in the filename and on the PDF. Any change after this point starts a new revision and a new quote.
- 22. Build the drawing packageAdd a 2D PDF with a title block, datum scheme, GD&T, thread callouts, finish notes, and a general tolerance of ±0.1 mm unless stated. Mark critical-to-function dimensions with a numbered balloon.
- 33. Write the process noteOne short paragraph: material and temper, quantity, target date, finish, and inspection needs. Note whether you need first-article reports or material certificates.
- 44. Request a DFM review with the quoteAsk the shop to flag thin walls, deep pockets, sharp corners, and tight tolerances. A 12-hour turnaround on a DFM analysis is common; use it before releasing the order.
- 55. Compare quotes on scope, not just priceCheck which operations are included, which finish is quoted, what inspection is quoted, and what lead time is committed. Two quotes can differ by 30 percent simply because one excludes anodizing.
- 66. Release the PO with a referenceThe PO should carry the part number, revision, quantity, material, finish, inspection level, and the quote number. Attach the same files you sent for quoting so there is no ambiguity.
- 77. Approve the first articleFor a new part or a tight tolerance, ask for a first-article inspection report before the full run ships. Review the measured critical dimensions against the drawing and sign off in writing.
Which process route fits your part
Use the row that matches the geometry and quantity; the middle column is where most parts land.
| Part feature | Typical route | What to watch |
|---|---|---|
| Prismatic bracket, 1–100 pcs | 3-axis mill, ±0.05 mm | Corner radii and hole depth |
| Shaft, bushing, fitting | CNC turning, ±0.01 mm | Roundness and surface finish on the bore |
| Features on 4 sides | 4-axis mill or mill-turn | Setup count and datum transfer |
| Complex 5-side geometry | 5-axis, ±0.005 mm | Fixture access and tool reach |
| Long part up to 4,000 mm | Large gantry mill | Straightness and thermal drift |
| Prototype in 3–5 days | 3-axis or 4-axis | Material availability, not machine time |
| Tight tolerance on one bore | Mill then hone or grind | Inspection method and gauge access |
Send the model, the drawing, and one clear question
If the shop can tell you which feature is hardest to hold and why, you have enough information to release the order. If the quote is silent on tolerance, finish, and inspection, ask before you sign.
Questions engineers ask before ordering
What file format is best for a CNC quote?
STEP AP214 is the safest choice because it carries solid geometry and units. IGES works but can break into surfaces. Add a 2D PDF for tolerances and notes, since 3D files do not carry GD&T well.
How tight a tolerance should I specify?
Start with a general block of ±0.1 mm and tighten only the dimensions that control a fit. Going to ±0.005 mm is possible on critical features, but it adds inspection and may add grinding, so keep it local to the bore or face that needs it.
Can I order a single prototype?
Yes. Many shops, including GreatLight, run from one piece up to production volumes without a minimum order quantity. A single prototype is quoted with the same process review, though unit price is naturally higher than at 100 pieces.
How do I keep my design confidential?
Ask for a non-disclosure agreement before sending files. Uploads should be treated as secure and confidential, and the NDA should cover the model, drawings, and any process notes you share.
What should the PO include?
Part number, revision, quantity, material and temper, finish, tolerance class, inspection level, and the quote number. Attach the same STEP and PDF that were quoted. Any mismatch between PO and quote is the most common cause of a delivery delay.
When should I ask for a first-article report?
On any new part, any part with a fit-critical dimension, and any part going into a regulated product such as medical or automotive. The report shows measured values against the drawing so you can approve the process before the full run.
Upload your files and get a DFM check
Send a STEP file and a 2D PDF. We review manufacturability, flag the risky features, and return a quotation with a free DFM analysis within 12 hours.
12-hour quote100% inspectionNo minimum order quantity